About Returns

RETURN POLICY-
Any item, in new and unused condition, may be returned within 30 days for full purchase price, less any shipping charges. Personalized items are non-refundable. Please include receipt or order number.
Returns should be sent to:
Cold Nose Warm Heart
189 South Palm Canyon Dr.
Palm Springs, CA. 92262

Need help or want to order by phone?
Call toll free 1-877-327-7747